Customer Service Promise
✓ We will answer the phone when you call, and return messages within one business day.
✓ We will take the time to listen to your concerns.
✓ We will follow up on your questions and concerns, understanding that your issues are your emergencies.
✓ We will use terms that you can relate to, if you are non-technical we will use plain language, if you are technical we will use "geek speak".
✓ We will be honest about the problems we see and recommend the best possible solution to address your needs.
✓ We will be the first to tell you if our solutions don't fit with your needs.
✓ We will be mindful of your stated time and financial constraints when we propose solutions for your business.
✓ We will provide project updates so you always know what progress is being made on your technology solution.
Contact Us today to start your exceptional experience with SylogistService!
Have an exceptional experience with SylogistService
We asked our key clients why they work with us and what makes this an exceptional experience. It all comes down to customer service. So based on what our clients appreciate and how we work, here is our customer service promise to you.