CRM Integration with Inventory Control Business Applications
If your business produces, distributes or sells products, keeping track of those products is critical to your success. Knowing how many are made, ordered, shipped and paid for is fundamental to your business success.
Managing the input and reporting of this information in one application is immensely powerful.
- Errors are reduced and accuracy improved when one central application is used for data entry.
- Efficiency is improved when staff only have to use one application for managing all aspects of the product and end customer. Learning and using one system will lead to improved productivity since users aren’t switching between different applications.
- Improve your sales and customer service operations through quick response to questions/issues as the complete picture is available in one place.
- Increase revenue by using the integrated information to analyze the customer, their ordering, along with other aspects of their business, to proactively approach the sales process.
CRM Integration with 3rd Party Business Applications
Your business may demand the need for a third party or custom application to manage product development, production, billing, time management, service hours or other specific needs. While that application brings value to your business, being able to tap into key pieces of information from that application may bring additional valuable insights into your business.
Consider for example, a sports venue or sports team that uses Ticket Master for ticket sales. Being able to tap into the rich source of information about the market and customers would be extremely valuable. The raw data alone may not provide much insight, but combining this with your own CRM of information, and reporting on an individual or collective basis can provide powerful insights.