Case Studies

pavliks.com has a large library of Case Studies outlining how technology has made a measurable impact on a Client's bottom line.

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Christie/Cummings Barristers & Solicitors

Christie/Cummings Barristers & Solicitors

Company Profile

Christie/Cummings is a law firm located in Collingwood, Ontario. The principals are Stephen Christie and Mary Anne Cummings. They are a general service law firm, have 12 employees and 12 computers.

Situation

The computer infrastructure at Christie/Cummings office was reaching the end of its life cycle, service requests to deal with wear and tear issues were increasing, and the firm’s needs had outgrown the capabilities of the existing hardware and software. This was affecting the firm’s profitability. It was time for an upgrade.

pavliks.com, a full service IT company in Barrie, had been servicing the computer infrastructure at Christie/Cummings for 8 years, on an as needed basis. pavliks.com was called in to evaluate the company’s needs for technology, propose a solution to meet the needs and implement the right systems.

Stephen Christie expressed the following needs for their law firm; up to date hardware that
would improve performance and stability while reducing the amount of maintenance required, a more reliable backup solution to improve disaster recovery, increase storage capacity and better spam filtering on their email system and easier access to information from remote locations with improved security.
Christie/Cummings Barristers & Solicitors Case Study by pavliks.com

Solution

pavliks.com recommended replacing their existing server and upgrading their server software to Microsoft Small Business Server 2003 R2. This solution included a Microsoft Exchange Server and a powerful email filtering service called Barracuda. pavliks.com technicians performed the install over 4 days with no downtime for the company, and no additional training was required for the employees.

Benefits

Network downtime has been significantly reduced with the new hardware, increasing the productivity of the company. Advanced email filtering has reduced the amount of unwanted emails.

The backup systems for Christie/Cummings were put to the test when a failed Blackberry synchronization deleted an entire calendar for one of the lawyers. With such a heavy reliance on Microsoft Outlook to manage appointments, this was a potential disaster for that lawyer and the company. With the new solution in place, pavliks.com was able to restore the data from the backup system within an hour.

The Remote Web Workplace capabilities of Microsoft Small Business Server provide Christie/Cummings with full workstation access through an Internet browser. This allows lawyers to work in their “in office” environment, accessing all available files and data, while out of the office. Remote Web Workplace provides access is via a secure connection so Christie/Cummings staff can be confident that Client information is kept secure.
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